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INSAN Pulsara by HumanCap
INSAN Pulsara · Employee Engagement Survey

Know how your people feel.
Know what to fix.

An employee engagement survey that does more than give you a score. We measure six areas of employee experience, find the patterns in your data, predict who might leave, and give you clear action plans. Built on 18 years of HumanCap consulting experience.

Sample Report · Wave 1
Your Engagement Score
3.82
/ 5.0
76% engaged
22 people responded
Role & Purpose 4.09
Growth & Capability 3.98
Reward & Fairness 3.40
Leadership & Direction 3.86
Collaboration & Belonging 3.99
Sustainability & Outlook 3.56
Scroll to explore
What it is

More than a survey. A tool that shows you what to fix.

Most surveys give you a score. INSAN Pulsara shows you why your people feel the way they do, and what you can do about it.

Pulsara is HumanCap's own engagement survey. We built it from 18 years of work with GLCs, government agencies, MNCs and SMEs. Every report gives you the numbers and the story behind them. The same quality of thinking you get from our consulting team.

You get six areas of employee experience. Twenty-three questions. Pattern detection. A score that predicts who might leave. Demographic breakdowns. And a ranked list of actions. All in one report.

6
Areas of employee experience we measure
23
Questions, scored from 1 to 5
7
Sections in every report
100%
Private. We never show who said what
The Six Areas

Six areas we measure.

Each area has a set of questions, scored from 1 to 5. Together, they show you where your organisation is strong, and where problems are starting.

01

Role & Purpose

Do people know what is expected of them? Do they see how their work helps the company? Do they have what they need to do the job?

Sample question · "I understand how my work helps the organisation."
02

Growth & Capability

Can people learn new things at work? Do they know what to improve? Can they see a future here? Are they getting useful feedback?

Sample question · "I can see a clear path for my career growth."
03

Reward & Fairness

Is the company clear about how people are promoted and paid? Do people feel their work is valued? Are HR rules applied the same way for everyone?

Sample question · "My pay reflects my work and responsibilities."
04

Leadership & Direction

Do people trust senior leaders? Is the direction clear? Do supervisors support their team? Can people make decisions in their own work?

Sample question · "I trust leadership to make good decisions for our future."
05

Collaboration & Belonging

Do people feel they belong here? Is it safe to speak up? Do teams work well together? Do the company's values match how things really happen?

Sample question · "Our values show up in how we actually work each day."
06

Sustainability & Outlook.

Is the workload manageable? Would people recommend the company to others? Do they plan to stay for the next year?

Sample question · "I plan to still be working here 12 months from now."
What You Get

A report your leaders can actually use.

Seven sections. We start with your overall score, then go deeper. We end with actions your team can take. One report your leadership can read and act on.

Each report has a clear flow. It starts with your overall engagement score. Then it breaks down the six areas. Then it shows you the patterns in your data. Then it gives you a risk score. Then it tells you what to do.

Nothing in the report is there just to look nice. Every chart and every paragraph is there because it changes what you should do next.

Delivered as PDF · Ready for your leadership team
  • 01
    Executive Summary
    Your overall score, how many people responded, and a short summary of what is working and what is not. Written for busy leaders.
    Summary
  • 02
    Scores for Each Area
    Average scores for each of the six areas. We show you the biggest gaps and what they mean.
    Scores
  • 03
    Patterns in Your Data
    When certain low scores appear together, it usually means a specific problem. We find these patterns and rate them Critical, High or Watch.
    Patterns
  • 04
    Question by Question
    The average score and the percentage of people who disagreed, for each of the 23 questions. You can see exactly where people are unhappy.
    Details
  • 05
    Attrition Risk Score
    A score from 0 to 100 that predicts how likely your people are to leave. Shows you how many of them sit in each risk band.
    Prediction
  • 06
    Breakdown by Group
    Scores split by age, gender, how long people have worked with you, and which team they belong to. Shows you which groups need more attention.
    Demographics
  • 07
    Action Plans
    A ranked list of actions, based on your specific data. Not generic advice. Real steps your team can take.
    Actions
How It Works

Four steps. One cycle.

Engagement is not a one-time thing. You run Pulsara in waves. Each wave builds on the last, so you can see if your actions are working.

01

Design & Set Up

We work with your HR team to plan the survey and tell your people about it.

  • Meet with leaders
  • Agree on groups to track
  • Prepare launch messages
02

Send & Collect

We send the survey to all your people. It is private. Reminders go out on their own.

  • Private responses
  • Multiple languages
  • Live response tracking
03

Analyse & Write

We find the patterns, calculate the risk score, break the results down by group, and write up what it all means.

  • Automatic pattern checks
  • Consultant review
  • Full report for leaders
04

Act & Track

You get a ranked list of actions, a briefing for leaders, and a starting point for the next wave.

  • Action planning session
  • Leadership briefing
  • Track changes over time
Patterns We Look For

Patterns tell you more than numbers.

Pulsara looks for low scores that appear together. When they do, they usually point to a specific problem. Each problem is rated Critical, High, or Watch, so you know what to fix first.

• Critical

The Fairness Problem

People do not trust how rewards, pay, and HR rules are handled. If you do not fix this, trust in the whole company drops. People stop caring, even in areas that have nothing to do with pay.

Triggered by → Q9 · Q10 · Q11 · Q12
• High

The Talent Drain

Your best people feel unfairly treated, even if growth and recognition scores look okay. The risk is that your top talent leaves quietly. They have the most options, so they move first.

Triggered by → Q9 · Q10 · Q11 · Q18
• Watch

The Invisible Ceiling

People get feedback but they cannot see where their career is going. This is often an early sign that mid-career staff are losing interest.

Triggered by → Q6 · Q7 · Q8 · Q13
• Watch

The Quiet Burnout

Workload is getting harder. People are less likely to recommend the company. But the overall score still looks okay. This usually shows up before people start leaving.

Triggered by → Q21 · Q22 · Q23 · Q4
Attrition Risk Index

A score that predicts, not just reports.

Most HR dashboards tell you who has already left. The Attrition Risk Index tells you who is likely to leave next. It uses signals that usually appear six to twelve months before someone resigns.

29
• Low Risk
Example from a real Wave 1 report
Low
0–34
Moderate
35–49
High
50–64
Critical
65–100

Measures the risk of people leaving.

ARI is a score from 0 to 100. It is built from the areas that research shows best predict why people leave: pay fairness, leadership quality, growth, belonging, and how long they plan to stay.

The report shows you how many of your people sit in each risk band: Low, Moderate, High, or Critical. It also shows which areas are pushing the score up. You get a map of where the pressure is building, before resignation letters start arriving.

Based on Griffeth, Hom & Gaertner (2000), "A meta-analysis of antecedents and correlates of employee turnover," Journal of Management.
A Real Example

What the data actually shows.

Here is a real example from a Pulsara report. Client names are removed. It shows how a score, the questions behind it, and a pattern come together into one clear finding.

The score. Reward & Fairness scored 3.40 out of 5. It was the lowest score in the survey. On its own, it looks like a small worry.

Going deeper. Two questions, one about how clear the reward criteria are and one about pay fairness, both scored 3.09. 27% of people disagreed with these questions. That means more than one in four employees do not feel rewards are fair.

The pattern. Pulsara found two patterns at the same time: "Talent Drain" and "Fairness Problem". The same questions triggered both. This is not a small problem. It is a company-wide fairness issue.

What to do. Benchmark your pay. Make your career path clear to everyone. Review how reward decisions are made. Do this before the next performance cycle. If you wait, your best people will start to leave.

Reward & Fairness · Question-by-Question
Rules for rewards and promotions are clear
3.09
27% disagree
My pay fairly reflects my work
3.09
27% disagree
I feel valued for the work I do
3.77
9% disagree
HR rules are applied the same way for everyone
3.64
9% disagree
Area score 3.40 · Patterns found: Fairness Problem (Watch), Talent Drain (Watch)
Who Built It

Built by HumanCap. Trusted. Proven.

INSAN Pulsara is not a software product looking for consultants. It is a consulting tool, built by people who have spent 18 years working with GLCs and government boards.

ACMP® Qualified Education Provider

HumanCap is a Qualified Education Provider™ for the Association of Change Management Professionals. The same high standards go into our survey work.

Registered with MOF

Registered with Malaysia's Ministry of Finance. We can work with government and GLC clients.

Private by Design

We never show who answered what. Reports go only to the client. If a group has fewer than 5 people, we hide the data so no one can be identified.

Get in touch

Want to know how your people are doing?

Start your first Pulsara survey.
Request a demo

We will show you a real report, talk about the groups you want to track, and plan a first survey for your team.

Office
Suite 5-1, D7@Sentul East
D7 Trade Centre, 800 Jalan Sentul
51000 Sentul, Kuala Lumpur, Malaysia